Bilingual Insurance Services Specialist

AAA Auto Club Enterprises; San Clemente (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage for medical, dental, 3

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts (membership, insur.

Job summary

AAA Auto Club Enterprises in California's branch offices seeks a customer service professional to provide insurance service and clerical support to agents and members.

You will assist members with questions, payments, policy changes, and updates to member records, while maintaining accurate filing and documentation. The role includes comprehensive training and opportunities for career development within the Auto Club.

Qualifications

• High school diploma or equivalent.
• Prior customer service experience.
• Bilingual English/Spanish preferred.
• Proficient in Microsoft Office.
• Excellent communication and interpersonal skills.

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments
• Updating electronic member information
• Maintaining filing systems and typing

Skills

Customer service

Bilingual English/Spanish

Communication

Sales experience

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

AAA Auto Club Enterprises in California's branch offices seeks a customer service professional to provide insurance service and clerical support to agents and members.

You will assist members with questions, payments, policy changes, and updates to member records, while maintaining accurate filing and documentation. The role includes comprehensive training and opportunities for career development within the Auto Club.