Insurance Service Specialist: Member Care & Policy Updates

ACSC Auto Club Of Southern Calif; San Clemente (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage for medical, dental, ̶

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises seeks an Insurance Service Specialist to support our insurance agents and members in branch offices. You will answer questions, take payments, counsel, and make changes to Property & Casualty policies while delivering legendary service.

This role emphasizes bilingual English/Spanish communication, strong MS Office skills, and prior customer service experience; a high school diploma is required with sales experience a plus.

Qualifications

• Bilingual English/Spanish preferred.
• Prior customer service experience.
• High school diploma or equivalent required.
• Sales environment experience strongly preferred.
• Proficient with Microsoft Office software.

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments
• Updating electronic member information
• Maintaining filing systems and typing

Skills

Bilingual English/Spanish

Customer service experience

Sales experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Auto Club Enterprises seeks an Insurance Service Specialist to support our insurance agents and members in branch offices. You will answer questions, take payments, counsel, and make changes to Property & Casualty policies while delivering legendary service.

This role emphasizes bilingual English/Spanish communication, strong MS Office skills, and prior customer service experience; a high school diploma is required with sales experience a plus.