Bilingual Insurance Sales Associate

Fred Loya Insurance Agency

Dallas (TX)

On-site

USD 36,000 - 48,000

Full time

4 days ago

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Job summary

Fred Loya Insurance Agency in Dallas, TX seeks a full-time customer service representative to provide professional, courteous service to customers, answer policy questions, and process payments. The role includes identifying potential policy needs and following up on quotes, renewals, and cancellations, with involvement in marketing for new business as needed.

Ideal candidates will be bilingual (English/Spanish), possess excellent communication skills, and be willing to obtain state licensing.

Qualifications

Computer literate from basic to intermediate skills.
Bilingual (English/Spanish) is helpful.
Must have excellent communication skills, be assertive, and provide a first-rate experience for our customers.
Must pass state licensing requirements.
Flexible schedule and reliable transportation.

Responsibilities

Provide professional, courteous service to internal and external customers.
Answer questions regarding the customer’s policy and process transactions.
Identify potential needs and follow up on quotes, renewals, and cancellations.
Assist with marketing initiatives for new business development as needed.
Maintain a neat and clean work area and office; perform FNOL vehicle inspections as required.