Insurance Sales & Customer Service Representative

StaffMyAgency; Schuylkill Haven (Schuylkill County); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Training & professional development

Supportive team environment

Opportunities to grow with the agency

Job summary

Bob Klinger – State Farm Agency in Schuylkill Haven, Pennsylvania, is seeking a Licensed Insurance Sales & Service Representative to join a team that values hometown service and personalized guidance.

The role combines customer service, relationship building, and sales with commission and team bonuses; requires PA Property & Casualty license or Life & Health license; you\'ll build relationships, assess client needs, and handle auto, home, renters, life, and other coverages while

Qualifications

• Active PA Property & Casualty license, Life & Health license, or both required before hire.
• Strong verbal and written communication; comfortable with in-person and phone.
• Proficient with computers and navigating multiple systems.
• Good organization, attention to detail, and multitasking ability.
• Positive attitude and ability to work well with a team.
• Motivation to sell and contribute to agency growth.

Responsibilities

• Build relationships with prospective and existing customers.
• Identify needs and recommend appropriate insurance products.
• Develop leads, schedule appointments, and follow up with prospects.
• Generate new business through value-focused sales conversations.
• Assist customers with auto, home, renters, life, and other insurance needs.
• Provide prompt, accurate, and friendly customer service.
• Explain coverage options, eligibility, policy changes, transfers, and billing.
• Contribute to individual sales production and overall team goals.
• Work collaboratively with the team to deliver a positive customer experience.

Skills

Customer service

Sales

Communication skills

Relationship building

Teamwork

Education

Pennsylvania Property & Casualty License

Pennsylvania Life & Health License

Job description

Licensed Insurance Sales & Service Representative

REQUIRED: Must Have either a Pennsylvania Property & Casualty License, Pennsylvania Life & Health License or both before being hired. No Exceptions

Put Your Insurance Experience to Work with a Local Team

Do you have an active Pennsylvania insurance license and enjoy helping people find the right coverage? Are you looking for a role where you can combine customer service, relationship building, and sales while earning additional commission?

Bob Klinger – State Farm Agency in Schuylkill Haven, Pennsylvania, is looking for a dependable, motivated Licensed Insurance Sales & Service Representative to join the team.

As a lifelong Schuylkill County resident, Bob is committed to serving local families and communities with personalized insurance guidance and hometown service. The agency team brings more than 70 years of combined State Farm experience and values teamwork, customer relationships, and helping people prepare for life's unexpected events.

If you're comfortable talking with customers, motivated to sell, and ready to contribute to a supportive team, this could be an excellent opportunity to grow your insurance career.

What You'll Earn

• $20/hour or more , depending on experience and licenses
• Unlimited sales commission based on individual sales production
• Additional team bonuses based on overall office production

Your earning potential can grow as you develop customer relationships and contribute to individual and team sales goals.

What We Offer

• Paid time off, including flexible PTO
• Supportive team environment
• Training and professional development opportunities
• Valuable experience with an established local State Farm agency
• Opportunities to grow with the agency

What You'll Do

• Build relationships with prospective and existing customers
• Identify customer needs and recommend appropriate insurance products
• Develop leads, schedule appointments, and follow up with prospects
• Generate new business through helpful, value-focused sales conversations
• Assist customers with auto, home, renters, life, and other insurance needs
• Provide prompt, accurate, and friendly customer service
• Answer questions about coverage, eligibility, policy changes, transfers, and billing
• Help customers understand their options and make informed coverage decisions
• Contribute to individual sales production and overall team goals
• Work collaboratively with the team to deliver a positive customer experience

What We're Looking For

We're looking for someone who is professional, dependable, customer-focused, and motivated to succeed.

Required:

• An active Pennsylvania Property & Casualty license, Life & Health license, or both before hire
• Strong verbal and written communication skillsComfort speaking with customers in person and over the phone
• Ability to use computers and navigate multiple systems
• Good organization, attention to detail, and multitasking skills
• A positive attitude and ability to work well with a team
• Motivation to sell, build relationships, and contribute to agency growth

Preferred:

• Previous insurance sales or customer service experience
• Experience in inside sales, outside sales, retail sales, or telemarketing
• A track record of meeting sales goals or quotas
• Familiarity with insurance products and customer relationship management

Your Next Step

Join a team that values hometown relationships, personalized service, and professional growth.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.