Account Manager - State Farm Agent Team Member

John Fabry - State Farm Agent; Springfield Township (Delaware County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary

Sales commissions

Performance bonuses

Paid time off

Paid holidays

Training and professional development

Licensing assistance

Career growth opportunities

Job summary

John Fabry - State Farm Agent in Springfield, PA is hiring an Account Manager to build relationships, identify customer needs, and help individuals protect what matters most. The role blends sales and service in a fast-paced, team-oriented office where effort and results are recognized.

This full-time position offers a base salary of $50,000-$65,000 plus uncapped commissions and bonuses, with licensing assistance and opportunities for career growth within the local community.

Qualifications

• Active Property and Casualty license is required or must be obtained within an established timeframe.
• Strong focus on building relationships and delivering excellent customer experience.
• Ability to manage multiple customer relationships and follow up consistently.

Responsibilities

• Developing new customer relationships through inbound and outbound sales opportunities
• Conducting needs-based conversations with prospective and existing customers
• Presenting appropriate insurance products and coverage options
• Following up with leads and prospective customers
• Cross-selling additional products based on customer needs
• Building strong relationships with existing customers
• Conducting account reviews and identifying coverage opportunities
• Assisting customers with policy questions and account needs
• Supporting customer retention and proactively addressing potential concerns
• Maintaining accurate customer records and documenting interactions
• Meeting individual and office sales, activity, and retention goals
• Participating in office marketing and community outreach initiatives
• Providing a professional and positive customer experience

Skills

Relationship building

Sales

Communication

Customer service

Organizational skills

Job description

Location: Springfield, PA

Employment Type: Full-Time

Compensation: $50,000-$65,000 base salary. Uncapped Commission and bonus on top of base salary.

Licensing: Must have active Property and Casualty Insurance License

Build Relationships. Grow Your Career. Make an Impact.

Are you a motivated, outgoing professional who enjoys working with people and achieving goals?

Our local State Farm agent office is looking for an Account Manager to join our team. This position is ideal for someone who enjoys building relationships, identifying customer needs, and helping individuals and families protect what matters most to them.

You’ll work in a fast-paced, team-oriented environment where your effort and results are recognized. You’ll have the opportunity to develop valuable sales and insurance experience while building long-term relationships with customers in our local community.

What You'll Do

• Developing new customer relationships through inbound and outbound sales opportunities
• Conducting needs-based conversations with prospective and existing customers
• Presenting appropriate insurance products and coverage options
• Following up with leads and prospective customers
• Cross-selling additional products based on customer needs
• Building strong relationships with existing customers
• Conducting account reviews and identifying coverage opportunities
• Assisting customers with policy questions and account needs
• Supporting customer retention and proactively addressing potential concerns
• Maintaining accurate customer records and documenting interactions
• Meeting individual and office sales, activity, and retention goals
• Participating in office marketing and community outreach initiatives
• Providing a professional and positive customer experience

What We're Looking For

• Goal-oriented and motivated by results
• Confident communicating by phone, email, text, and in person
• Comfortable asking for the sale and following up consistently
• Organized and able to manage multiple customer relationships
• Dependable, professional, and accountable
• Interested in learning about insurance and financial services
• Able to work independently while contributing to a team
• Focused on providing an excellent customer experience

Previous insurance or sales experience is helpful, but we are willing to consider candidates with strong customer service, retail, hospitality, banking, or other relationship-based experience.

Licensing

Property & Casualty and/or Life & Health insurance licenses may be required. Candidates who are not currently licensed may be considered if they are willing and able to obtain the required licenses within an established timeframe.

Compensation & Benefits

Depending on experience and licensing, compensation may include:

• Competitive base salary compensation
• Sales commissions
• Performance bonuses and incentives
• Paid time off
• Paid holidays
• Training and professional development
• Licensing assistance
• Career growth opportunities

Why Join Our Team?

We believe successful insurance professionals do more than sell policies—they build relationships.

You’ll have the opportunity to develop a book of loyal customers, build professional sales skills, learn the insurance business, and be rewarded for helping our agency grow.

If you're competitive, personable, coachable, and ready to build a career where your performance can directly impact your income, we'd like to hear from you.

Important Notice

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.