Job Description
Build your sales career with the Erika Kemp Jessie Agency, a Farmers Insurance agency in Long Beach. As an Insurance Sales Producer, you’ll help individuals and families explore their coverage options and choose protection that fits their lives.
We’re seeking an outgoing, motivated team member who enjoys meeting people, earning their trust, and working toward goals. You’ll connect with new and existing customers, learn about their needs, and guide them from the first conversation through the sale.
Insurance experience is helpful, but it’s not required. If you bring experience in sales, customer service, retail, or hospitality—and a willingness to learn,we encourage you to apply.
With paid training, ongoing coaching, hands‑on support, and commission opportunities, you’ll have resources to develop your skills and pursue a lasting career in insurance.
Benefits
- Paid Time Off (PTO)
- Hands on Training
- Mon-Fri Schedule
- Holidays Off
Responsibilities
What You’ll Do
- Develop new opportunities: Reach prospective customers through inbound leads, outbound calls, referrals, networking, digital channels, and agency marketing.
- Earn customer loyalty: Build professional relationships with new and existing clients through reliable service and regular communication.
- Learn each customer’s needs: Ask thoughtful questions and listen carefully to recommend coverage suited to their circumstances and goals.
- Create personalized quotes: Present and sell Auto, Home, Renters, Umbrella, Life, and other available insurance products.
- Look at the full picture: Identify coverage gaps and additional ways to help protect each customer’s household.
- Explain options clearly: Help customers understand policy features, coverage limits, deductibles, and available discounts.
- Follow through: Stay in touch with prospects, answer questions, and help them move forward with confidence.
- Provide responsive service: Handle customer questions and concerns with care, accuracy, and professionalism.
- Manage your pipeline: Keep customer details, sales activity, opportunities, and follow‑up tasks updated in the agency’s CRM.
- Pursue sales goals: Work toward activity, quote, premium, and policy production targets while contributing to team results.
- Strengthen your skills: Participate in coaching, product training, team meetings, role‑playing, and sales practice.
- Expand your reach: Request referrals, make new connections, and uncover opportunities to grow your book of business.
- Maintain product knowledge: Stay current on coverage options, underwriting guidelines, discounts, and agency procedures.
- Make a positive impression: Represent the agency with a knowledgeable, approachable, and customer‑focused attitude.
Requirements
What We’re Looking For
- A California Property & Casualty license is preferred. Candidates without a license must be willing and able to obtain one within 30 days of employment.
- Bilingual English and Spanish skills are preferred.
- A Life & Health license is a plus, but is not required.
- Previous experience in insurance, sales, customer service, retail, hospitality, telemarketing, or a similar customer‑facing position is preferred.
- Strong verbal and written communication skills, with an ability to make insurance concepts easy to understand.
- Comfort speaking with customers over the phone, by text and email, and face‑to‑face.
- A friendly, engaging manner and the ability to establish trust.
- Effective listening, presentation, problem‑solving, and negotiation skills.
- A goal‑focused approach and enthusiasm for commission and incentive opportunities.
- Professionalism, dependability, and a positive outlook.
- Openness to feedback and a willingness to participate in training, coaching, and role‑playing.
- The confidence to address concerns, navigate objections, and ask for the sale.
- Strong organizational skills and the ability to prioritize, manage multiple opportunities, and follow through.
- The initiative to work independently and the willingness to support teammates.
- Basic computer proficiency and readiness to learn CRM systems, quoting platforms, and agency software.
- A high school diploma or equivalent is required.
- Legal authorization to work in the United States is required.