Insurance Representative

Scherz Insurance Group - Farm Bureau; Northville (MI); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

WFH options

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Scherz Insurance Group - Farm Bureau in Northville, Michigan is seeking a Personal Lines Insurance Representative. This role involves balancing sales with service in a fast-paced agency environment, serving as a primary contact for clients, quoting and selling personal lines policies, and building strong client relationships. An active Property & Casualty license is required, along with 1-3+ years of insurance experience. The position offers work-from-home options and opportunities for advancement.

Qualifications

• Active Property & Casualty license required.
• 1-3+ years of insurance experience preferred.
• Sales experience and comfort having coverage conversations with clients.

Responsibilities

• Serve as a primary point of contact for personal lines clients.
• Quote, sell, and bind new personal lines policies.
• Conduct coverage reviews and identify opportunities to round out accounts.

Skills

Strong communication and relationship-building skills

Detail-oriented with strong organizational skills

Proactive, self-motivated

Education

Active Property & Casualty license

1-3+ years of insurance experience

Tools

Guidewire

Salesforce

Job description

Benefits

• WFH options
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Position Summary

We’re looking for a Personal Lines Insurance Representative who can balance both sales and service in a fast-paced, small agency environment. This role is ideal for someone who enjoys building relationships, helping clients protect what matters most, and identifying opportunities to grow accounts through thoughtful recommendations. You’ll work closely with clients on their home, auto, and personal insurance needs - providing a high level of service while also driving new business and account growth.

Key Responsibilities

• Serve as a primary point of contact for personal lines clients, handling policy changes, billing questions, and coverage inquiries
• Quote, sell, and bind new personal lines policies (home, auto, renters, umbrella, etc.)
• Conduct coverage reviews and identify opportunities to round out accounts
• Process endorsements, renewals, cancellations, and reinstatements
• Follow up on leads, cross-sell to existing clients, and support overall agency sales goals
• Build strong relationships through proactive communication and personalized service
• Assist clients through the claims process, providing guidance and support
• Support general agency operations and collaborate with team members as needed

Qualifications

• Active Property & Casualty license required
• 1-3+ years of insurance experience preferred
• Sales experience and comfort having coverage conversations with clients
• Strong understanding of personal lines products (home, auto, renters, umbrella)
• Experience with agency management systems (Guidewire, Salesforce, or similar) is a plus

Required Skills

• Strong communication and relationship-building skills
• Ability to balance sales and service responsibilities effectively
• Detail-oriented with strong organizational skills
• Proactive, self-motivated, and comfortable working independently
• Team-oriented with a willingness to jump in where needed

Values

• Integrity: Always do the right thing, even when no one is looking
• Never Stop Learning: Continuously grow your knowledge to better serve clients
• Strive to Be the Best: We’re competitive and driven—because winning matters
• Understand First, Then Advise: We listen first so we can provide the right solutions
• Respect Each Other: A strong team starts with how we treat one another
• Exhibit Professionalism: We lead with professionalism to build trust and reduce friction