Personal Lines Insurance Account Executive

THOMES INSURANCE AGENCY LLC; Buffalo (MN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Simple IRA with company match

Health insurance

Paid time off

Vision insurance

Competitive pay

Job summary

Thomes Insurance Group in Minnesota seeks a personable Personal Lines Representative to be the first contact for clients, service existing accounts, gather personal insurance details, prepare quotes, and match them with the best options from the carriers we represent.

You’ll deliver exceptional service, problem-solve with confidence, and work alongside a supportive, upbeat team that values collaboration and growth.

Qualifications

• Two years of property/casualty insurance experience.
• Knowledge of property/casualty insurance products.
• Excellent customer service skills.
• Highly organized with strong time management skills.
• Familiarity with Microsoft Office and other software applications.
• Strong communication skills and a customer-first mindset.
• Proven ability to meet or exceed deadlines/goals.

Responsibilities

• Answer customer questions via phone, email, and in-person.
• Assist clients with new quotes, updating policies, payments, and other services.
• Maintain detailed records of client interactions, including documentation.
• Review insurance policies.
• Collaborate with colleagues to provide comprehensive customer service.

Skills

Customer service

Communication

Time management

Team collaboration

Problem solving

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Benefits:

• Simple IRA
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Benefits/Perks

• Competitive Pay
• Growth and advancement opportunities
• Job Stability in a growing industry
• Paid time off
• Simple IRA with company match
• Trusted reputation: be a part of an agency with over 90 years of experience
• Strong carrier partnerships

Job Description

We are seeking a professional and personable Personal Lines Representative to join our team. In this role, you’ll be the first point of contact for our clients, whether it is providing service to existing customers or gathering personal insurance details, preparing quotes, and matching them with the best options from the wide variety of carriers we represent. You’ll deliver exceptional service, problem-solve with confidence, and work alongside a supportive, upbeat team that values collaboration and growth.

The ideal candidate will love helping people, enjoy learning new things, and want to grow in a team first, high-energy workplace.

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Maintain detailed records of client interactions, including documentation
• Review insurance policies
• Collaborate with colleagues to provide comprehensive customer service

Qualifications

• 2 years prior property/casualty insurance experience
• Knowledge of property/casualty insurance products
• High school diploma/GED required
• Excellent customer service skills
• Highly organized with strong time management skills
• Familiarity with Microsoft Office and other software applications
• Strong communication skills - able to explain insurance concepts clearly
• Customer first mind set with a proactive, upbeat attitude
• Proven ability to meet or exceed deadlines/goals

Join Thomes Insurance Group and grow your career while making a real difference in people's lives.