Insurance Policy Processing Specialist

4062 Aetna Resources, LLC; Franklin (VA); On-site; USD 48,712,000 - 81,550,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings plan

Job summary

CVS Health is hiring a Policy Processor in the United States to review and issue new insurance applications within the New Business department. You will collaborate with underwriting, fulfillment, and data entry teams to ensure accurate processing of Final Expense, Ancillary, and Medicare Supplement policies, while maintaining quality and speed.

The role requires 1+ year of admin processing experience and a strong eye for detail, with full-time hours and comprehensive benefits.

Qualifications

• 1+ years in administrative processing, data entry, or production-based work.
• 6+ months reviewing applications and documenting errors or performing quality audits.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage time effectively.
• Comfortable navigating multiple systems to complete daily tasks.
• Strong written and verbal communication skills.

Responsibilities

• Review new insurance applications for accuracy and completeness.
• Process and issue policies according to established guidelines.
• Identify and document errors or missing information.
• Work with underwriting, fulfillment, and data entry teams to resolve issues.
• Escalate customer concerns to leadership for resolution when appropriate.
• Meet daily quality and turnaround time expectations.

Skills

Attention to detail

Organizational skills

Time management

Written and verbal communication

Education

High school diploma or GED

Job description

CVS Health is hiring a Policy Processor in the United States to review and issue new insurance applications within the New Business department. You will collaborate with underwriting, fulfillment, and data entry teams to ensure accurate processing of Final Expense, Ancillary, and Medicare Supplement policies, while maintaining quality and speed.

The role requires 1+ year of admin processing experience and a strong eye for detail, with full-time hours and comprehensive benefits.