Insurance Office Specialist – Flexible Schedule

Davis Insurance, Inc.; Bowling Green (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Dental insurance

Health insurance

Vision insurance

Job summary

Davis Insurance Agency in Bowling Green, KY is seeking a friendly, organized Office Representative to join our team. You will be the first point of contact for customers, handling inquiries, maintaining client records, and supporting day-to-day office operations with a focus on delivering exceptional service.

The role offers a supportive team, opportunities for advancement, a flexible schedule, and benefits including health and dental insurance, 401(k) matching, and paid time off.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service mindset.
• Positive, professional, and friendly attitude.
• Detail-oriented with strong organizational abilities.
• Ability to multitask and prioritize responsibilities.
• Comfortable learning new technology and computer systems.
• Ability to work independently and as part of a team.
• Previous customer service, administrative, or office experience is a plus.

Responsibilities

• Be the first point of contact for customers and answer inquiries.
• Maintain accurate client records and assist with documentation.
• Schedule appointments and coordinate communications.
• Educate customers on available products and services.
• Support lead generation and outreach efforts.
• Assist with administrative tasks to support agency success.
• Collaborate with team to deliver an outstanding customer experience.
• Follow up on requests and ensure timely responses.

Skills

Communication skills

Customer service

Multitasking

Organizational skills

Teamwork

Tech-savvy / learning systems

Job description

Davis Insurance Agency in Bowling Green, KY is seeking a friendly, organized Office Representative to join our team. You will be the first point of contact for customers, handling inquiries, maintaining client records, and supporting day-to-day office operations with a focus on delivering exceptional service.

The role offers a supportive team, opportunities for advancement, a flexible schedule, and benefits including health and dental insurance, 401(k) matching, and paid time off.