Customer-Facing Insurance Office Receptionist - Bonus & PTO

State Farm; Milton (DE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Job summary

State Farm Agent is seeking a Receptionist to join the team as a State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry.

You will greet customers, manage scheduling, handle inquiries, and support administrative tasks while identifying opportunities to offer insurance options. Experience in customer service is valued.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent is seeking a Receptionist to join the team as a State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry.

You will greet customers, manage scheduling, handle inquiries, and support administrative tasks while identifying opportunities to offer insurance options. Experience in customer service is valued.