Insurance Office Receptionist & Client Experience Pro

Camille Logothetis - State Farm Agent; Naperville (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Camille Logothetis - State Farm Agent in Naperville is seeking a friendly Receptionist to join the State Farm Agent Team. You will be the first point of contact for customers, greet visitors, answer inquiries, and direct calls to the appropriate team members.

The ideal candidate is highly organized, detail-oriented, and eager to learn about insurance options while delivering excellent customer service and supporting daily office operations.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Camille Logothetis - State Farm Agent in Naperville is seeking a friendly Receptionist to join the State Farm Agent Team. You will be the first point of contact for customers, greet visitors, answer inquiries, and direct calls to the appropriate team members.

The ideal candidate is highly organized, detail-oriented, and eager to learn about insurance options while delivering excellent customer service and supporting daily office operations.