Client-Focused Receptionist & Insurance Specialist

State Farm; Eatontown (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Camille Kiste is seeking a Receptionist to join the team. The role focuses on greeting customers, managing scheduling, and assisting with inquiries while supporting a friendly, collaborative office environment.

The ideal candidate will be organized, customer-oriented, and comfortable discussing insurance options with clients, contributing to a positive workplace and opportunities for growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Sales conversations

Multitasking

Microsoft Office

CRM systems

Job description

State Farm Agent Camille Kiste is seeking a Receptionist to join the team. The role focuses on greeting customers, managing scheduling, and assisting with inquiries while supporting a friendly, collaborative office environment.

The ideal candidate will be organized, customer-oriented, and comfortable discussing insurance options with clients, contributing to a positive workplace and opportunities for growth.