Insurance Office Advisor — Flexible Schedule & Growth

NC Farm Bureau Insurance; Durham (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Build Your Career with a Team That Inv

Job summary

North Carolina Farm Bureau Insurance in Durham is seeking a motivated Office Representative to join our team. Welcome customers by phone, email, and in person; build positive relationships and assist with their insurance needs.

No insurance experience is required—we provide comprehensive training and licensing support, plus mentorship and a supportive, team-oriented work environment. This role offers opportunities for development and advancement as you learn about products and services and

Qualifications

• No prior insurance experience required; training and licensing support provided.
• Strong communication skills and a positive, professional demeanor.
• Willingness to learn and grow in the insurance industry.

Responsibilities

• Welcome and assist customers by phone, email, and in person.
• Build positive relationships with new and existing customers.
• Answer questions and help customers with their insurance needs.
• Schedule appointments and follow up with clients and lead.
• Learn about insurance products and help educate customers on options.
• Support the agency with customer service, sales, and day-to-day office needs.
• Maintain accurate customer records and documentation.
• Participate in training and professional development.

Skills

Customer service

Communication skills

Teamwork

Organized

Willingness to learn

Job description

North Carolina Farm Bureau Insurance in Durham is seeking a motivated Office Representative to join our team. Welcome customers by phone, email, and in person; build positive relationships and assist with their insurance needs.

No insurance experience is required—we provide comprehensive training and licensing support, plus mentorship and a supportive, team-oriented work environment. This role offers opportunities for development and advancement as you learn about products and services and