Customer Service & Insurance Sales Associate - Growth

NC Farm Bureau Insurance; Durham (NC); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

North Carolina Farm Bureau Insurance in Durham is seeking a motivated Customer Service and Sales Representative to join our team. No insurance experience is required—we're looking for someone with a positive attitude, strong communication skills, and a willingness to learn.

We'll provide the training and support you need to grow in the insurance industry. We offer training and mentorship, licensing support for qualified candidates, and a supportive, team-oriented work environment with

Qualifications

• Friendly, professional demeanor and strong communication.
• Positive attitude with willingness to learn.
• Organized and detail-oriented approach to work.
• Comfortable learning new computer systems.
• Able to work well with a team.
• Previous experience in customer service, sales, retail, hospitality, or similar is a plus, but not required.

Responsibilities

• Welcome and assist customers by phone, email, and in person.
• Build positive relationships with new and existing customers.
• Answer questions and help customers with their insurance needs.
• Schedule appointments and follow up with clients and lead.
• Learn about insurance products and help educate customers on their options.
• Support the agency with customer service, sales, and day-to-day office needs.
• Maintain accurate customer records and documentation.
• Participate in training and professional development.

Skills

Communication skills

People skills

Positive attitude

Organized

Team player

Willingness to learn

Job description

North Carolina Farm Bureau Insurance in Durham is seeking a motivated Customer Service and Sales Representative to join our team. No insurance experience is required—we're looking for someone with a positive attitude, strong communication skills, and a willingness to learn.

We'll provide the training and support you need to grow in the insurance industry. We offer training and mentorship, licensing support for qualified candidates, and a supportive, team-oriented work environment with