Bilingual Insurance Navigator for Dialysis Care

Fresenius Medical Care; Long Beach (CA); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) with company match

Paid time off

Parental leave

Job summary

CH01 CHE Fresenius Medical Care (Schweiz) AG in Long Beach, CA seeks an insurance coordination specialist to help kidney dialysis patients explore and apply for Medicare, Medicaid, and other financial assistance options. You will coordinate with patients, gather documents, and ensure timely enrollment and renewals.

The role requires a Bachelor's Degree with 2–5 years in healthcare or related fields, strong communication, and customer service mindset.

Qualifications

• Bachelor's Degree required; Social Work or healthcare focus preferred.
• 2–5 years of related experience; healthcare industry preferred.

Responsibilities

• Meets regularly with dialysis patients to educate and coordinate insurance options.
• Educates on Medicare, Medicaid, COBRA, and state renal programs.
• Obtains premium statements and signatures; follows up on applications.
• Tracks insurance status, indigent waivers, and open enrollment paperwork.
• Works with Medicare/Medicaid eligibility and reinstatement processes.
• Prepares monthly reports and audits patient insurance data in billing systems.
• May present insurance and financial assistance options to patients.
• Assists with projects assigned by supervisor.

Skills

Insurance coordination

Customer service

Communication skills

MS Office proficiency

Driver's license

Education

Bachelor's Degree

Social Work focus (preferred)

Job description

CH01 CHE Fresenius Medical Care (Schweiz) AG in Long Beach, CA seeks an insurance coordination specialist to help kidney dialysis patients explore and apply for Medicare, Medicaid, and other financial assistance options. You will coordinate with patients, gather documents, and ensure timely enrollment and renewals.

The role requires a Bachelor's Degree with 2–5 years in healthcare or related fields, strong communication, and customer service mindset.