Insurance Mail & Document Processor (6-month, 32h/wk)

Insight Global; Hoover (AL); On-site; USD 21,000 - 30,000; Part time

Job summary

Insight Global is assisting a client in identifying a Mail & Document Processor for a 6 month contract opportunity in Hoover, AL. The role supports mail and document processing operations for an insurance company, handling a high volume of incoming correspondence, documents, and payments with accuracy and discretion.

Responsibilities include opening and routing mail, inputting data in Excel, managing faxes and emails, handling checks via the PO Box, and ensuring scanned documents are indexed and

Qualifications

• 1+ year experience in an office setting or retail/customer service.
• Proficiency with Microsoft Outlook, Excel, and Word.
• Ability to stay organized and manage repetitive, process–driven tasks.
• Comfortable working with physical mail, digital documents, checks, and using scanners.
• Dependable and flexible with scheduling needs (Will work Monday – Thursday, 7am start time).
• Comfortable working 32 hours a week.
• Ability to learn internal processes quickly during the training period.
• Experience handling insurance documents (UB-04, CSM-1500, EOB).
• General understanding of health insurance or healthcare–related documentation.
• Prior experience in mailroom operations, document processing, or administrative support.
• Experience working with scanned documents or document management systems.

Responsibilities

• Open, sort, and scan all incoming mail received.
• Process and route returned mail appropriately.
• Input data in Excel for tracking purposes.
• Sort and manage incoming faxes and emails.
• Handle checks and other payments received through the company’s PO Box.
• Ensure documents are accurately scanned, indexed, and routed to the correct teams.
• Maintain organization and accuracy while working with high volumes of correspondence.
• Follow established procedures for handling confidential and sensitive information.
• Support general administrative tasks related to mail and document processing as needed.

Skills

Outlook

Excel

Word

Attention to detail

Organizational skills

Mailroom experience

Document management systems

Insurance documents

Data entry

Scanner

Tools

Scanner

Job description

Insight Global is assisting a client in identifying a Mail & Document Processor for a 6 month contract opportunity in Hoover, AL. The role supports mail and document processing operations for an insurance company, handling a high volume of incoming correspondence, documents, and payments with accuracy and discretion.

Responsibilities include opening and routing mail, inputting data in Excel, managing faxes and emails, handling checks via the PO Box, and ensuring scanned documents are indexed and