Insurance Front Desk Specialist & Customer Care

State Farm Agent; Ruckersville (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Life insurance

License reimbursement

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent is seeking a Receptionist to join our team in Ruckersville, VA. You will be the first point of contact for customers, handling inquiries, scheduling appointments, and maintaining records while identifying opportunities to discuss insurance options.

Ideal candidates will have receptionist or customer service experience, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM.

Responsibilities

• Greet customers in person and by phone.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage prospects and offer insurance options.
• Provide excellent customer service and follow up.
• Support team with administrative tasks.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a Receptionist to join our team in Ruckersville, VA. You will be the first point of contact for customers, handling inquiries, scheduling appointments, and maintaining records while identifying opportunities to discuss insurance options.

Ideal candidates will have receptionist or customer service experience, strong communication, and the ability to multitask in a fast-paced environment.