Insurance Front Desk Pro – Flexible Schedule & Training

State Farm; Fort Branch (IN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Talentify in Indiana is seeking a Receptionist to join the State Farm Agent team member. The role focuses on welcoming clients, scheduling appointments, and maintaining organized records to support a positive customer experience.

The ideal candidate is highly organized, customer-focused, and eager to learn about insurance products while delivering excellent service. A positive attitude, reliability, and strong communication are essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Talentify in Indiana is seeking a Receptionist to join the State Farm Agent team member. The role focuses on welcoming clients, scheduling appointments, and maintaining organized records to support a positive customer experience.

The ideal candidate is highly organized, customer-focused, and eager to learn about insurance products while delivering excellent service. A positive attitude, reliability, and strong communication are essential.