Part-Time Receptionist & Customer Care Specialist

Mike Bafus - State Farm Insurance Agent; Franklin (WI); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Mike Bafus - State Farm Agent in Franklin, WI is seeking a part-time Receptionist to warmly greet customers, answer calls, route inquiries and support daily operations.

The role includes appointment scheduling, basic data entry in CRM, and casual sales conversations about insurance options. Flexible hours (preferably 9–3) and training opportunities are provided as part of a supportive team environment. Join a community-focused office and help turn customer interactions into lasting relationships.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Mike Bafus - State Farm Agent in Franklin, WI is seeking a part-time Receptionist to warmly greet customers, answer calls, route inquiries and support daily operations.

The role includes appointment scheduling, basic data entry in CRM, and casual sales conversations about insurance options. Flexible hours (preferably 9–3) and training opportunities are provided as part of a supportive team environment. Join a community-focused office and help turn customer interactions into lasting relationships.