Insurance Front Desk Specialist - Growth & Perks

Philmcdonald; London (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Phil Mcdonald - State Farm Agent is seeking a Receptionist to support daily office operations and client interactions. You will greet customers, answer phones, schedule appointments, and maintain customer records.

Our ideal candidate is organized, detail-oriented, and eager to learn about insurance options. This role offers friendly teamwork, opportunities for advancement, and a pleasant work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Scheduling

Communication

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

Phil Mcdonald - State Farm Agent is seeking a Receptionist to support daily office operations and client interactions. You will greet customers, answer phones, schedule appointments, and maintain customer records.

Our ideal candidate is organized, detail-oriented, and eager to learn about insurance options. This role offers friendly teamwork, opportunities for advancement, and a pleasant work environment.