Insurance Front Desk & Customer Care Specialist

Callie Armstrong - State Farm Agent; Washington; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(kener

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Callie Armstrong - State Farm Agent is seeking a Receptionist to join our team. The role focuses on greeting customers, managing calls, scheduling, and maintaining records while supporting sales conversations and insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn in the insurance industry, contributing to a positive, productive workplace and ongoing development.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Callie Armstrong - State Farm Agent is seeking a Receptionist to join our team. The role focuses on greeting customers, managing calls, scheduling, and maintaining records while supporting sales conversations and insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn in the insurance industry, contributing to a positive, productive workplace and ongoing development.