Insurance Front Desk & Customer Care Specialist

Kenny Vuong Ins Agcy Inc; Monterey Park (CA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Job summary

Kenny Vuong - State Farm Agent is seeking a Receptionist to join the team. The role involves greeting clients, handling calls, scheduling appointments, and supporting office operations while contributing to a positive workplace. The ideal candidate is organized, detail-oriented, and comfortable with basic sales conversations.

Experience in customer service and basic computer skills are preferred. This position offers opportunities to learn about the insurance industry and grow within a

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Communication skills

Organizational skills

Sales conversations

MS Office

Tools

CRM systems

Job description

Kenny Vuong - State Farm Agent is seeking a Receptionist to join the team. The role involves greeting clients, handling calls, scheduling appointments, and supporting office operations while contributing to a positive workplace. The ideal candidate is organized, detail-oriented, and comfortable with basic sales conversations.

Experience in customer service and basic computer skills are preferred. This position offers opportunities to learn about the insurance industry and grow within a