Receptionist - State Farm Agent Team Member

Kenny Vuong Ins Agcy Inc; Monterey Park (CA); Presencial; USD 36.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Competitive salary

Descripción de la vacante

Kenny Vuong - State Farm Agent is seeking a Receptionist to join the team. The role involves greeting clients, handling calls, scheduling appointments, and supporting office operations while contributing to a positive workplace. The ideal candidate is organized, detail-oriented, and comfortable with basic sales conversations.

Experience in customer service and basic computer skills are preferred. This position offers opportunities to learn about the insurance industry and grow within a

Formación

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Conocimientos

Reception experience

Customer service

Communication skills

Organizational skills

Sales conversations

MS Office

Herramientas

CRM systems

Descripción del empleo

Benefits

• Bonus based on performance
• Competitive salary

Role Description

Kenny Vuong - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.