Insurance Front Desk & Customer Care – Growth Path

Annereeves; Fredericksburg (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Anne Reeves - State Farm Agent is seeking a friendly, organized Receptionist - Team Member to join our Fredericksburg agency. You will greet customers, manage appointments, and help maintain accurate records, contributing to a positive, customer-focused office environment.

The ideal candidate has receptionist or customer service experience, strong communication skills, and comfort with talking about insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organized with multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone, directing them to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

Anne Reeves - State Farm Agent is seeking a friendly, organized Receptionist - Team Member to join our Fredericksburg agency. You will greet customers, manage appointments, and help maintain accurate records, contributing to a positive, customer-focused office environment.

The ideal candidate has receptionist or customer service experience, strong communication skills, and comfort with talking about insurance options.