Insurance Office Receptionist – Flexible Schedule & Growth

Buster Nelson; Fredericksburg (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Buster Nelson - State Farm Agent in Fredericksburg, VA seeks a friendly Receptionist to join our team. You will welcome clients, manage calls, schedule appointments, and support daily operations in a fast-paced environment.

The ideal candidate is organized, reliable, and comfortable discussing insurance options with customers. Prior receptionist or customer service experience and basic computer skills (Office and a CRM) are preferred.

Qualifications

• Experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Sales conversations

Organizational skills

Multitasking

Communication skills

Tools

Microsoft Office

CRM systems

Job description

Buster Nelson - State Farm Agent in Fredericksburg, VA seeks a friendly Receptionist to join our team. You will welcome clients, manage calls, schedule appointments, and support daily operations in a fast-paced environment.

The ideal candidate is organized, reliable, and comfortable discussing insurance options with customers. Prior receptionist or customer service experience and basic computer skills (Office and a CRM) are preferred.