Account Associate - Insurance & Customer Growth

Annereeves; Fredericksburg (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Anne Reeves - State Farm Agent in Fredericksburg, VA is seeking an Account Associate to support daily operations, grow the office through customer relations, and serve as a liaison between client needs and agency departments.

You will proactively market relevant products and services to improve customer lives, manage accounts, update information, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance. A customer-focused, detail-oriented mindset is essential.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Detail-oriented

Coachable / Growth mindset

Job description

Anne Reeves - State Farm Agent in Fredericksburg, VA is seeking an Account Associate to support daily operations, grow the office through customer relations, and serve as a liaison between client needs and agency departments.

You will proactively market relevant products and services to improve customer lives, manage accounts, update information, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance. A customer-focused, detail-oriented mindset is essential.