Insurance Front Desk & Client Services Specialist

Shannon Johnson - State Farm Agent; Cedar Park (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Shannon Johnson - State Farm Agent is seeking a Receptionist - Team Member to join a customer‑focused office in Texas. The role emphasizes welcoming clients, managing schedules, and maintaining accurate records while identifying opportunities to offer insurance options.

The successful candidate will be organized, detail‑oriented, and enjoy contributing to a supportive team, with potential for growth within the agency.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

Tools

CRM systems

Job description

Shannon Johnson - State Farm Agent is seeking a Receptionist - Team Member to join a customer‑focused office in Texas. The role emphasizes welcoming clients, managing schedules, and maintaining accurate records while identifying opportunities to offer insurance options.

The successful candidate will be organized, detail‑oriented, and enjoy contributing to a supportive team, with potential for growth within the agency.