Insurance CX Agent — Inbound Support & Sales

Valor Intelligent Processing; Dallas (TX); On-site; USD 9,987 - 19,286; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Job summary

Valor Intelligent Processing in Texas is seeking insurance customer service agents to provide support for inbound customer interactions. The role involves assisting customers in understanding their coverage and selecting appropriate products.

To succeed, candidates must be motivated and possess excellent communication skills. Valor offers competitive compensation starting at $7.25 to $14.00 per hour, with numerous benefits and advancement opportunities.

Qualifications

• Must be 18 years or older.
• Excellent organizational and communication skills.
• Ability to type 20+ words a minute.
• Customer service oriented and capable of conflict resolution.

Responsibilities

• Serve as the customer service contact for inbound interactions.
• Document customer interaction information accurately.
• Utilize systems and knowledge to answer customer questions.

Skills

Organizational skills

Communication skills

Problem-solving

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

Valor Intelligent Processing in Texas is seeking insurance customer service agents to provide support for inbound customer interactions. The role involves assisting customers in understanding their coverage and selecting appropriate products.

To succeed, candidates must be motivated and possess excellent communication skills. Valor offers competitive compensation starting at $7.25 to $14.00 per hour, with numerous benefits and advancement opportunities.