Mortgage & CPI Verification Specialist (Inbound)

Allied Solutions, LLC; Carmel (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k options with company match

Three weeks PTO by the end of the first year

Job summary

A leading insurance services provider in Carmel, Indiana is seeking a Customer Service Representative to manage inbound and outbound calls regarding insurance verification. The ideal candidate will have strong attention to detail, excellent communication skills, and a focus on customer service. Responsibilities include verifying insurance policies, resolving customer problems, and maintaining compliance. With a robust compensation package that includes benefits like medical, dental, and PTO, this position offers significant growth opportunities within the organization.

Qualifications

• Strong attention to detail and organizational skills required.
• Ability to remain composed under pressure.
• Dependable and reliable with excellent communication skills.

Responsibilities

• Handle incoming borrower, agent and lender calls professionally.
• Verify and key insurance information for all CPI product types.
• Mentor co-workers and resolve customer problems.

Skills

Attention to detail

Problem solving

Communication skills

Customer service focus

Education

High school diploma or GED

Job description

A leading insurance services provider in Carmel, Indiana is seeking a Customer Service Representative to manage inbound and outbound calls regarding insurance verification. The ideal candidate will have strong attention to detail, excellent communication skills, and a focus on customer service. Responsibilities include verifying insurance policies, resolving customer problems, and maintaining compliance. With a robust compensation package that includes benefits like medical, dental, and PTO, this position offers significant growth opportunities within the organization.