Insurance Customer Service Specialist — Flexible Schedule

Andrew Inglisa - State Farm Insurance Agent; Catonsville (MD); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License Paid by Agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A dynamic insurance agency in Catonsville is seeking a Customer Service Representative to join their team. You will enhance customer experiences by resolving inquiries and coordinating with team members. The ideal candidate must be detail-oriented, possess strong communication skills, and have previous customer service experience. This role offers a competitive salary ranging from $40,000 to $50,000 annually, along with additional benefits like a flexible schedule and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail with the ability to handle multiple tasks.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

A dynamic insurance agency in Catonsville is seeking a Customer Service Representative to join their team. You will enhance customer experiences by resolving inquiries and coordinating with team members. The ideal candidate must be detail-oriented, possess strong communication skills, and have previous customer service experience. This role offers a competitive salary ranging from $40,000 to $50,000 annually, along with additional benefits like a flexible schedule and opportunities for advancement.