Insurance Customer Service Specialist - Commercial Lines

Springer Insurance; Midlothian (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Free food & snacks

Training & development

Vision insurance

Competitive salary

Job stability in a growing industry

Job summary

An insurance agency in Midlothian, Virginia is seeking a Customer Service Representative. The role involves providing excellent service to clients, processing insurance inquiries and claims, and maintaining accurate records. The ideal candidate should have at least two years of experience in commercial lines insurance and possess strong communication skills. Join a growing company that values teamwork and professional development.

Qualifications

• Minimum of two years of commercial lines insurance account management experience.
• Insurance license required by the state.
• Strong knowledge of insurance products and procedures.

Responsibilities

• Provide service to existing clients related to updating policies and service all claims.
• Answer customer calls regarding new or existing insurance policies.
• Maintain records of customer interactions and transactions.

Skills

Customer focus

Communication skills

Attention to detail

Problem-solving

Education

Bachelor’s Degree or comparable work experience

Tools

Agency management systems

Rating tools

Job description

An insurance agency in Midlothian, Virginia is seeking a Customer Service Representative. The role involves providing excellent service to clients, processing insurance inquiries and claims, and maintaining accurate records. The ideal candidate should have at least two years of experience in commercial lines insurance and possess strong communication skills. Join a growing company that values teamwork and professional development.