Insurance Customer Care Specialist | Flexible Growth

State Farm Agent; Charleston (SC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A prominent insurance agency in Charleston is seeking a Customer Service Representative to enhance customer experiences and support insurance agency growth. The ideal candidate will manage customer inquiries and assist with policy changes and claims. With a focus on detail, interpersonal skills, and customer service, this position offers a supportive work environment and competitive salary ranging from $40,000 to $50,000. This role also includes benefits like health insurance and paid time off.

Qualifications

• Strong communication and interpersonal skills are crucial.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

A prominent insurance agency in Charleston is seeking a Customer Service Representative to enhance customer experiences and support insurance agency growth. The ideal candidate will manage customer inquiries and assist with policy changes and claims. With a focus on detail, interpersonal skills, and customer service, this position offers a supportive work environment and competitive salary ranging from $40,000 to $50,000. This role also includes benefits like health insurance and paid time off.