Customer Service Specialist: Flexible Schedule & Growth

Deeclark; Canton (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency is seeking a Customer Service Representative to join their team. This role involves providing exceptional customer experiences, answering inquiries, assisting with policy updates, and processing claims. Ideal candidates will possess strong communication skills and previous experience in customer service. Opportunities for internal growth are available for motivated individuals looking to advance their careers. The position promises a positive work environment focused on community support and employee development.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency is seeking a Customer Service Representative to join their team. This role involves providing exceptional customer experiences, answering inquiries, assisting with policy updates, and processing claims. Ideal candidates will possess strong communication skills and previous experience in customer service. Opportunities for internal growth are available for motivated individuals looking to advance their careers. The position promises a positive work environment focused on community support and employee development.