Insurance Customer Service Specialist — Flexible Schedule

Rod Villamor - State Farm Agent; Milpitas (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible schedule

Bonus based on performance

Training & development

Opportunity for advancement

Simple IRA

Job summary

Rod Villamor - State Farm Agent in California is seeking a Customer Service Representative to provide exceptional customer experiences. The ideal candidate will contribute to a growth-oriented and family-like team, ensuring customer satisfaction while managing policy inquiries and changes.

The role demands excellent communication and multitasking skills, with a preference for those holding a Property/Casualty insurance license and Spanish proficiency. The agency offers a supportive environment with opportunities for advancement and a healthy work-life balance.

Qualifications

• Exceptional customer service skills to enhance customer experience.
• Ability to resolve customer inquiries effectively.
• Experience in processing insurance claims and policy changes.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Education

Property/Casualty insurance license

Previous customer service experience preferred

Job description

Rod Villamor - State Farm Agent in California is seeking a Customer Service Representative to provide exceptional customer experiences. The ideal candidate will contribute to a growth-oriented and family-like team, ensuring customer satisfaction while managing policy inquiries and changes.

The role demands excellent communication and multitasking skills, with a preference for those holding a Property/Casualty insurance license and Spanish proficiency. The agency offers a supportive environment with opportunities for advancement and a healthy work-life balance.