Insurance Customer Service Pro — Flexible Schedule & Growth

Erincarnett; Albuquerque (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Erin Carnett - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy information, and support community needs within a busy insurance agency.

You will answer inquiries, process policy changes, handle claims, and maintain records while working with a bilingual-friendly team. The role offers growth opportunities and a supportive environment.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Bilingual Spanish

Job description

Erin Carnett - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy information, and support community needs within a busy insurance agency.

You will answer inquiries, process policy changes, handle claims, and maintain records while working with a bilingual-friendly team. The role offers growth opportunities and a supportive environment.