Customer Service & Policy Specialist – Flexible Schedule, Bilingual

Talentify; Melrose Park (IL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Talentify is seeking a Customer Service Representative for a State Farm Agent Team. You will deliver exceptional service, resolve inquiries, and coordinate with agency teammates to support the community. The role offers growth opportunities for motivated, sales-minded candidates.

Responsibilities include handling policy information, processing changes, and maintaining records. Bilingual Spanish is preferred to better assist diverse customers.

Qualifications

• Strong communication and interpersonal skills required.
• Attention to detail and multitasking ability.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Customer service experience

Bilingual Spanish

Job description

Talentify is seeking a Customer Service Representative for a State Farm Agent Team. You will deliver exceptional service, resolve inquiries, and coordinate with agency teammates to support the community. The role offers growth opportunities for motivated, sales-minded candidates.

Responsibilities include handling policy information, processing changes, and maintaining records. Bilingual Spanish is preferred to better assist diverse customers.