Insurance Support Specialist – Flexible Schedule & Growth

Christopher Pedone - State Farm Agent; Town of Islip (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Christopher Pedone - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences and support community members with insurance needs. You will handle inquiries, policy information, updates, and claims while coordinating with team members in a growth-oriented agency environment.

Ideal candidates are customer-focused, empathetic, and able to multitask, with bilingual Spanish being a plus; prior service experience is preferred.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitask

Previous customer service experience

Bilingual Spanish

Job description

Christopher Pedone - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences and support community members with insurance needs. You will handle inquiries, policy information, updates, and claims while coordinating with team members in a growth-oriented agency environment.

Ideal candidates are customer-focused, empathetic, and able to multitask, with bilingual Spanish being a plus; prior service experience is preferred.