Insurance Support Specialist - Flexible Schedule & Growth

Maria Feria - State Farm Agent; Chino (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

Maria Feria - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, assist with policy changes, and guide customers through claims processes. The role focuses on accuracy, empathy, and timely responses to community members seeking insurance solutions.

The ideal candidate will thrive in a customer-centric environment, contribute to agency growth, and seize internal advancement opportunities for driven, sales-minded individuals while maintaining organized

Qualifications

• Excellent communication and interpersonal abilities.
• Detail-oriented with the ability to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Multitasking

Job description

Maria Feria - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, assist with policy changes, and guide customers through claims processes. The role focuses on accuracy, empathy, and timely responses to community members seeking insurance solutions.

The ideal candidate will thrive in a customer-centric environment, contribute to agency growth, and seize internal advancement opportunities for driven, sales-minded individuals while maintaining organized