Insurance Customer Service Representative (Part Time Remote)

Thrivas; Saint Petersburg (FL); Remote; USD 17,000 - 25,000; Part time

Job summary

Thrivas is seeking a Part-Time Customer Service Representative for a remote role in the United States (Saint Petersburg, FL). The position targets individuals with call center, front desk, or client intake experience who enjoy phone conversations and data entry tasks.

The ideal candidate will handle inbound claim calls, complete intake questionnaires, and create new claimant records with careful attention to detail.

Qualifications

• Experience in a call center or front-desk receptionist role is preferred.
• Strong typing and data entry skills are required.
• Must be focused, detail-oriented and able to communicate clearly on the phone.

Responsibilities

• Take inbound calls from claimants.
• Complete intake questionnaire and create a new claimant record.
• Perform data entry and provide basic administrative support.
• Answer phones and maintain accurate records in a regulated environment.

Skills

Call center experience

Data entry

Phone communication

Typing speed

Job description

An established insurance company is currently hiring a Part Time Customer Service Representative for a remote job. The position is part time and the work schedule is flexible.

The company is seeking an individual who has worked as a call center customer service representative, front desk receptionist or possibly performing client intake in a professional office or similar. The position is best suited for a mature person who enjoys speaking with people on the phone and has data entry clerk experience.

The Customer Service Rep will take inbound calls from individuals who have a claim. You will go through a simple intake questionnaire and create a new record for each claimant. You must have strong typing skills and the ability to clearly communicate over the phone. This is a highly regulated industry where compliance is stressed. This requires applicants to be focused and detailed. You will answer phones, perform data entry and assist with basic administrative support.