Insurance Customer Service Rep (Flexible Schedule)

The Juris Agency; Grand Island (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Schedule

Evenings Off

Mon-Fri Schedule

Retirement Plan

Job summary

Mark Porter-Farmers Insurance Agency in Grand Island, Nebraska, is hiring an Insurance Customer Service Representative to service new and existing accounts and support sales goals. You will use your professional demeanor, willingness to learn, and strong communication skills to handle calls, payments, and data updates.

No prior insurance experience is required, and the position offers a supportive team, flexible schedule, and opportunities for growth within the agency.

Qualifications

• Willingness to learn and coachable attitude.
• Upbeat, positive and enthusiastic demeanor.
• Self-starter with a sense of urgency.
• Ability to multitask, follow-thru and follow-up.
• Excellent verbal and written communication.
• Professional phone etiquette.
• Career minded and goal oriented.
• Strong customer service skills.
• Good problem-solving abilities.

Responsibilities

• Handle all incoming claim calls and follow-up.
• Take premium payments from customers.
• Verify contact details and update records.
• Answer incoming calls on the first ring.
• Reach out to prospective customers via VOIP and dialing systems.

Skills

Willingness to learn

Positive attitude

Self-starter

Multitasking

Communication skills

Phone etiquette

Career minded

Customer service

Problem solving

Job description

Mark Porter-Farmers Insurance Agency in Grand Island, Nebraska, is hiring an Insurance Customer Service Representative to service new and existing accounts and support sales goals. You will use your professional demeanor, willingness to learn, and strong communication skills to handle calls, payments, and data updates.

No prior insurance experience is required, and the position offers a supportive team, flexible schedule, and opportunities for growth within the agency.