Insurance Client Care Specialist | Mon-Fri, Flexible Schedule

Farmers Insurance Group; Kearney (NE); Presencial; USD 36.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off (PTO)

Flexible Schedule

Evenings Off

Mon-Fri Schedule

Retirement Plan

Descripción de la vacante

Mark Porter-Farmers Insurance Agency in GRAND ISLAND, Nebraska, is seeking a positive, enthusiastic Insurance Customer Service Representative to service new and existing accounts and help achieve agency sales goals and service standards.

No Previous Insurance Experience? No problem! This role emphasizes learning, strong communication, and a proactive, customer-focused approach within a local agency.

Formación

• Willingness to learn and be coachable.
• Upbeat, positive attitude.
• Self-starter with sense of urgency.
• Ability to multi-task and follow-up.
• Excellent communication and interpersonal skills.
• Professional phone etiquette.
• Career-minded with customer service focus.
• Strong problem-solving abilities.
• Property & Casualty license required.

Responsabilidades

• Handle all incoming claim calls from customers and follow-up.
• Take premium payments from customers.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.

Conocimientos

Communication skills

Learnability

Multi-tasking

Phone etiquette

Self-starter

Problem solving

Customer service

Educación

Property & Casualty license

Descripción del empleo

Mark Porter-Farmers Insurance Agency in GRAND ISLAND, Nebraska, is seeking a positive, enthusiastic Insurance Customer Service Representative to service new and existing accounts and help achieve agency sales goals and service standards.

No Previous Insurance Experience? No problem! This role emphasizes learning, strong communication, and a proactive, customer-focused approach within a local agency.