Insurance Customer Service Manager, P&C Licensed

Mark Kotary - State Farm Agent; Town of New Hartford (NY); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Zusammenfassung

Mark Kotary - State Farm Agent is seeking a Customer Service Manager to deliver exceptional customer experiences, coordinate with agency team members, and anticipate community needs. The role emphasizes service, policy information, and growth opportunities for driven, sales-minded candidates.

The position offers a path for internal advancement, strong customer focus, and the chance to contribute to a thriving insurance book of business in New York state.

Qualifikationen

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must have 5–7 years of insurance industry experience.
• State Farm experience preferred; familiarity with SF systems.
• Hold NYS P&C license.
• Life, Accident, Health license also preferred.
• Please do not apply if you do not meet the requirements.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Manage multi-line current products.
• Service a book of business in the insurance industry and sell to new and existing customers.

Kenntnisse

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Tools

NYS P&C License

Jobbeschreibung

Mark Kotary - State Farm Agent is seeking a Customer Service Manager to deliver exceptional customer experiences, coordinate with agency team members, and anticipate community needs. The role emphasizes service, policy information, and growth opportunities for driven, sales-minded candidates.

The position offers a path for internal advancement, strong customer focus, and the chance to contribute to a thriving insurance book of business in New York state.