Insurance Customer Experience Specialist - Growth

Brian O'Keefe - State Farm Agent; Town of Islip (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

License Reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brian O'Keefe - State Farm Agent in New York is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and support policy changes. You will coordinate with team members to resolve issues and help community members with their insurance needs.

This role emphasizes attentiveness, multitasking, and a customer-first approach, with career growth opportunities and on-the-job training.

Qualifications

• Strong communication and interpersonal abilities required to interact with customers and team members.
• Attention to detail and ability to multitask in a fast-paced environment.
• Previous customer service experience preferred and beneficial.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented & multitasking

Customer service experience

Job description

Brian O'Keefe - State Farm Agent in New York is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and support policy changes. You will coordinate with team members to resolve issues and help community members with their insurance needs.

This role emphasizes attentiveness, multitasking, and a customer-first approach, with career growth opportunities and on-the-job training.