Insurance Customer Care Specialist — Growth & Service

State Farm Agent; New York (NY); On-site; USD 33,751 - 39,261; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Hourly pay plus commission/bonus

Job summary

State Farm Agent in New York is looking for a Customer Service Representative to join their team. This role focuses on building customer relationships and providing exceptional service. Candidates should be self-motivated, detail-oriented, and able to effectively communicate with clients.

The position offers competitive pay between $24.50 - $28.50 per hour, along with numerous benefits including health insurance and opportunities for advancement.

Qualifications

• Ability to assess customer needs and conduct effective interviews.
• Pride in getting work done accurately and timely.
• Ability to multi-task and work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused, needs-based review process to educate customers.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Bilingual – Spanish preferred

Education

Bachelor's degree preferred

Associate's degree or higher preferred

Tools

Windows

Job description

State Farm Agent in New York is looking for a Customer Service Representative to join their team. This role focuses on building customer relationships and providing exceptional service. Candidates should be self-motivated, detail-oriented, and able to effectively communicate with clients.

The position offers competitive pay between $24.50 - $28.50 per hour, along with numerous benefits including health insurance and opportunities for advancement.