Insurance Customer Care Pro with Growth & Licensing

Talentify; New York (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Job summary

State Farm is seeking an Agent Team Member in New York to help customers with insurance products and financial services. You will develop relationships, provide service, and guide clients through policy changes, billing, and claims while working within a supportive team environment.

The role emphasizes a high level of customer focus, effective communication, and a proactive attitude to helping clients achieve financial protection goals. Training and licensing opportunities are provided.

Qualifications

• Strong interpersonal and relationship-building abilities.
• Excellent written, verbal, and listening communication.
• Fluent or bilingual Spanish preferred to serve diverse clients.

Responsibilities

• Develop strong customer relationships and provide follow-up support when needed.
• Provide timely, accurate, and courteous customer service.
• Assist customers with questions regarding insurance availability, eligibility, coverage options, policy changes, transfers, and billing.
• Demonstrate a strong work ethic and a consistent commitment to achieving individual and team goals.

Skills

Customer relationship building

Communication skills

Bilingual Spanish (preferred)

Team player

Job description

State Farm is seeking an Agent Team Member in New York to help customers with insurance products and financial services. You will develop relationships, provide service, and guide clients through policy changes, billing, and claims while working within a supportive team environment.

The role emphasizes a high level of customer focus, effective communication, and a proactive attitude to helping clients achieve financial protection goals. Training and licensing opportunities are provided.