Insurance Customer Relations Specialist

Larry Poole - State Farm Insurance Agent; Bossier City (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

401(k) matching

Dental insurance

Paid time off

Training & development

Company parties

Free food & snacks

Job summary

Larry Poole State Farm is hiring a Customer Relations Representative to deliver exceptional service to clients and support insurance needs. You will be the friendly voice, resolve inquiries, and collaborate with the team to maintain a positive customer experience.

Ideal candidates show strong communication skills, a customer-first mindset, and the ability to multitask in a fast-paced environment. Insurance licensing within stated deadlines is required or pursued after joining.

Qualifications

• Excellent verbal and written communication skills.
• Customer-focused and empathetic.
• Detail-oriented with strong multitasking and prioritisation abilities.
• Previous customer service experience preferred.

Responsibilities

• Provide outstanding customer experiences and resolve inquiries.
• Support clients with insurance needs and claims processes.
• Collaborate with team members to ensure a smooth customer journey.

Skills

Communication skills

Customer service

Team player

Attention to detail

Multitasking

Job description

Larry Poole State Farm is hiring a Customer Relations Representative to deliver exceptional service to clients and support insurance needs. You will be the friendly voice, resolve inquiries, and collaborate with the team to maintain a positive customer experience.

Ideal candidates show strong communication skills, a customer-first mindset, and the ability to multitask in a fast-paced environment. Insurance licensing within stated deadlines is required or pursued after joining.