Customer Relations Representative - State Farm Agent Team Member

Larrysnider; Fort Myers (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Job summary

Larry Snider - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service, resolve inquiries, and support community needs. You will work with the agency team to create positive experiences for customers.

You will maintain records, assist with retention efforts, and coordinate with other departments to ensure satisfaction. This role offers growth opportunities and professional development for driven, empathetic candidates.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Larry Snider - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.