Customer Service Representative - State Farm Agent Team Member

Larry Poole - State Farm Insurance Agent; Bossier City (LA); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

401(k)

401(k) matching

Dental insurance

Paid time off

Training & development

Company parties

Free food & snacks

Descripción de la vacante

Larry Poole State Farm is hiring a Customer Relations Representative to deliver exceptional service to clients and support insurance needs. You will be the friendly voice, resolve inquiries, and collaborate with the team to maintain a positive customer experience.

Ideal candidates show strong communication skills, a customer-first mindset, and the ability to multitask in a fast-paced environment. Insurance licensing within stated deadlines is required or pursued after joining.

Formación

• Excellent verbal and written communication skills.
• Customer-focused and empathetic.
• Detail-oriented with strong multitasking and prioritisation abilities.
• Previous customer service experience preferred.

Responsabilidades

• Provide outstanding customer experiences and resolve inquiries.
• Support clients with insurance needs and claims processes.
• Collaborate with team members to ensure a smooth customer journey.

Conocimientos

Communication skills

Customer service

Team player

Attention to detail

Multitasking

Descripción del empleo

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Free food & snacks

Immediately Hiring!

Join the Larry Poole State Farm Team as a Customer Relations Representative and Make a Real Impact!

Are you passionate about helping people and creating unforgettable customer experiences? At Larry Poole State Farm, we don’t just provide insurance — we build trusted relationships and serve our community with heart. As a Customer Service Representative, you’ll be the friendly voice and problem-solver our clients rely on every day.

In this role, you will deliver outstanding customer experiences that reinforce our agency’s reputation. Your attention to detail, strong customer service skills, and genuine desire to help others will make you an excellent fit. You will enhance your career by resolving customer inquiries, collaborating with team members, and anticipating the needs of the community you support.

The ideal candidate has excellent communication skills and a passion for delivering top-tier customer service. This role involves assisting clients with their insurance needs, managing inquiries, supporting claims, and ensuring a positive customer experience.

QUALIFICATIONS:

• Must obtain a valid Property & Casualty insurance license within 90 days of hire.
• Life and Health insurance license preferred; if not currently licensed, must obtain within 180 days.
• Previous experience in insurance or financial services preferred.
• Excellent verbal and written communication skills.
• Customer-focused, empathetic, and a collaborative team player.
• Detail-oriented with strong multitasking, prioritization, and problem-solving abilities.
• Previous customer service experience preferred.

Come be part of a team that values YOU and the difference you make every day.