Insurance Customer Experience Specialist (Flexible Schedule)

Manny Morin - State Farm Agent Miami FL; Naples (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Manny Morin - State Farm Agent Miami FL is seeking a Customer Service Representative to deliver exceptional experiences, answer inquiries, and support policy updates. The role emphasizes attention to detail, empathy, and community engagement.

Ideal candidates have customer service experience, strong communication, and may be bilingual in Spanish. Growth opportunities within the agency are anticipated for motivated, sales-minded team members.

Qualifications

• Customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Manny Morin - State Farm Agent Miami FL is seeking a Customer Service Representative to deliver exceptional experiences, answer inquiries, and support policy updates. The role emphasizes attention to detail, empathy, and community engagement.

Ideal candidates have customer service experience, strong communication, and may be bilingual in Spanish. Growth opportunities within the agency are anticipated for motivated, sales-minded team members.